FREQUENTLY ASKED QUESTIONS
How do I
place an order?
Orders can be placed through our online store but please feel free to email me for any extra informaition about a product or shipping before placing an order. If you are a business and would like to buy product to stock please email me for trade pricing and minimum order quantities.
Our online store accepts payment by credit card through PayPal.
Shipping is via New Zealand Post international airmail or local Courier Post service - They aim to deliver in 3-10 business days. Shipping costs are calculated by weight. Anything over 5kg will need to be priced and charged separately - Please email me if you need this service.
& Payment Options
Using our PayPal checkout you can either pay by logging into you PayPal account or use your credit card without a PayPal account.
Our Online Store accepts payment threough PayPal on their secure website. Paypal are the only people in the purchasing process to take your credit card details. We do not store any of your personal details in the purchasing process.
At Better Boxer Co it is our intention to provide high quality products and service. If you have any concerns or problems with our products please get touch within 7 days, of receiving the product or experiencing a failure, and we will do our very best to remedy the situation by replacing any faulty product or, if necessary, providing a refund.